Conflict Resolution new qualifications for door supervisors
Conflict Resolution training for UK Door Supervisors is to be strengthened
Plans to raise standards by introducing additional training for UK door supervisors form part of a Home Office consultation launched recently.
The aim of the new proposals is to protect the public by raising standards of training across the industry.
Additional training will include physical intervention, first aid, special considerations when dealing with young people and awareness of the threat of terrorism.
The Security Industry Authority (SIA) has already included the additional training elements as part of the new qualifications being introduced from June 2010.
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Brooks Jordan comments.
These proposals have been welcomed by the industry as a whole.
Today more than ever door supervisors need specialist training, terrorism is not going to go away and our public houses, nightclubs and other events where large crowds gather are obvious targets.
Anyone who has worked in the licensed trade knows the problems that can be caused by young people who have had too much to drink or taken drugs so extra training in relation to dealing with young and venerable people can only be a good thing.
As for training in physical intervention the industry is somewhat divided over this, but I believe this will also improve the professional image of door supervisors.
Individuals who go in for this kind of profession are usually physically capable and have experience of dealing with violence.
Many have a military background or are skilled in some kind of fighting art and there are times when these skills are appropriate.
Brooks Jordan provided some training to door staff and licensed premises management staff in the West Midlands in 2009 commissioned by the Police and the Licensing Authority.
The training was mainly on Conflict Resolution/ Personal Safety but we included a short introductory session on both Breakaway Skills and Physical Interventions.
This training concentrated on “No Pain” mechanically sound techniques. Door staff in particular were amazed at how effective these technique were and could not understand why this was not part of their training.
Others that have to retrain individuals already get this training, e.g. the Police, the Medical Profession (Acute Psychiatric Units), the Prison Service and others within the security industry
Having been involved in the licensed trade in the seventies & eighties and having worked alongside door staff during this period I am able to say that the door staff today (SIA badged) are a totally different breed.
For information on current courses on door staff Conflict Resolution training please go to: www.brooksjordan.co.uk
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